These terms and conditions outline the rules and regulations for the use of Big Horn Pizza Oven®‘s Website and products.
By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to any of these terms, you are prohibited from using or accessing this site and making purchases.
The materials contained in this website are protected by applicable copyright and trademark law.
Use of Site
Permission:
You may view and download content from our site only for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. You may not modify copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from our site.
Prohibited Uses:
The content and information on this site may not be used for any commercial purposes such as to conduct sales of products or services, market or advertise to others. The permission granted herein is personal to you and is not transferable to any other person or entity. Our content and information may not be replicated or posted on any other site, app, or forum without our express written permission.
Purchase Terms
Order Acceptance:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason up until the time the order has shipped. We may require additional information or verification before accepting any order.
Pricing:
All prices and discounts posted on this website are subject to change without notice. Price changes will not affect orders that have already been accepted and confirmed by us. Posted prices do not include taxes, which will be added at checkout where required.
Shipping & Delivery:
We endeavor to ship all orders within 5 business days of order acceptance, subject to product availability and carrier delivery timeframes. Shipping timeframes advertised are estimates only and do not guarantee delivery within that timeframe. We provide estimated timeframes for orders to arrive based on the selected shipping speed and destination.
Order Issues:
We reserve the right to cancel orders and issue refunds at any time for any reason. Reasons orders may be cancelled include suspicions of fraud, inaccuracies in order details, product availability issues, or issues identified during order verification processes. If only part of an order is affected, the remainder of the order will be fulfilled unless otherwise cancelled. We will attempt to notify you if an order is cancelled in whole or in part after acceptance.
Product Representations:
We endeavor to provide accurate product images, descriptions, specifications, and details. However, we do not guarantee that such information fully represents the actual product. Images may depict general style rather than actual product. We disclaim any liability from misrepresentation of product images, descriptions, or details.
Warranty:
Our products come with generous manufacturer warranties detailed on our website and with each product. For warranty claims or issues, please contact our Customer Support team for assistance.
Returns:
If you are not fully satisfied with your purchase, you may return it to us within 30 days of the original purchase date for a full refund of the purchase price, excluding original shipping fees. Products must be returned in original condition to be eligible for a return refund. Customized products and certain specified products are final sale. Please review our Returns Policy for full details on returns procedures and restrictions.
Account Terms
Account Security:
You are responsible for maintaining the confidentiality of your account login details and restricting access to devices used to access your account. We are not responsible for losses or damage that may result from your failure to secure your account credentials.
Order History:
We maintain records of all orders, which you can access through your account dashboard for at least six months following order shipment. However, we are not obligated to permanently store or make available to you order information or history.
Account Termination:
We reserve the right to suspend or terminate your account if you are found in breach of these terms, our policies, applicable laws, or for any other reason upon notice sent to the email address specified in your account.
Consent to Communications:
By creating an account, you agree to receive product and account related communications via phone, text, email, app notifications, or other methods tied to your account. You may manage your communication preferences within your account or via links in messages received. Opting out of some communications may impact your use of products or account features.
User Content
User Comments and Feedback:
We welcome and encourage you to provide feedback, comments, and suggestions for improvements to our site (“Feedback”). You grant us a non-exclusive license to use Feedback for any purpose at no charge. We reserve the right to display Feedback publicly on our site or social media but are not obligated to do so.
Restrictions:
You agree not to transmit any content through or submit any Feedback that: (i) is unlawful, fraudulent, threatening, harassing, abusive, defamatory, invasive of privacy or publicity rights, or otherwise illegal; (ii) contains any viruses, trojan horses, worms or other disabling devices or harmful code; (iii) compromises or threatens to compromise the security of our site or systems; or (iv) creates liability for us or causes us to lose the services of service providers.
Ownership:
You retain ownership over any content or information you submit via our site. You grant us a worldwide, royalty free license to host, store, distribute, modify, create derivative works, publicly display, and sublicense your content in relation to providing our products and services. The rights you grant us may be exercised by us for the duration your content or account remains on our site.
Intellectual Property
Site Content:
The content on our site is protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. You may use our proprietary content solely as permitted to facilitate your use of our site and purchase of our products. No content may be copied, reproduced, transmitted, distributed, downloaded, modified, reverse engineered, or published in any way without our express written permission or where such use constitutes fair use under applicable copyright law.
Trademarks:
Our logos, names, and other trademarks and service marks appearing on our site are our property (unless otherwise noted). You may not use our logos or marks in any manner that creates confusion, diminishes goodwill, or otherwise violates our rights in such marks.
Disclaimers
Site Operation:
We take reasonable efforts to maintain our site but cannot guarantee continuous or uninterrupted access or use. We reserve the right to take down our site temporarily for maintenance or upgrade purposes. The site may also become unavailable due to power outages, internet, device connectivity issues or other causes outside of our control.
Errors:
We cannot guarantee our site will operate error free. We take efforts to correct errors once identified but disclaim any losses or damage that may result prior to correction.
Accuracy:
Although we aim to provide accurate and timely information on our site, we make no representations, warranties or guarantees regarding the accuracy, timeliness, or completeness of site content. We disclaim any liability for errors, omissions, or outdated information.
** Opinions**:
Site content may contain commentary provided by our staff members that offer their opinions on related products or services. These views are not necessarily our official stance on any given topic. We disclaim liability for all user opinions, advice, suggestions, or other commentary provided by site staff members or users.
Limitations of Liability
We will not be liable to you or any other party for:
- Any damages that result from the use of our site or products sold on our site.
- Any errors, omissions, defects, interruptions, deletions, delays, computer viruses, lost data or communications, or content on our site.
- Delays or inability to use our site or products.
- Claims, losses or damages resulting from the acts or omissions of third parties such as hackers, suppliers, or carriers.
- Damage to devices or systems resulting from viruses, software defects, or other factors outside of our control.
Under no circumstances will we be liable for any loss of profits, sales, data, revenue, business, opportunity, or any consequential, indirect, punitive, special, or incidental damages arising from or related to these terms, our site, or our products.
Our total liability arising out of or related to these terms will not exceed the total fees you paid to us over the twelve months preceding the circumstances giving rise to the claim. These limitations apply regardless of the legal theory under which the claim is made. Some jurisdictions do not allow the limitation or exclusion of liability related to warranties or consequential damages, so some of these limitations may not apply to you.
Indemnification
Upon our request, you agree to defend, indemnify, and hold harmless us, our affiliates, vendors, and agents, against any claims, damages, losses, liabilities, judgments, fees, costs and expenses (including reasonable attorneys??? fees) that arise from or relate to:
(i) your use or misuse of our site or products
(ii) your violation of these Terms
(iii) your violation of applicable law or any third party rights
Privacy
Please review our Privacy Policy to understand how we collect and use information about users of our site and customers. The Privacy Policy is incorporated by reference into these Terms.
Children
Our site and products are intended for users who are age 18 or older. We do not knowingly collect or use any personal information from children under age 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our systems. Contact us if you believe that we have mistakenly collected personal information of a minor.
Affiliate Links
We may engage and work with affiliated partners and vendors to promote, market, and sell our products. We may provide links to affiliated partner sites or include their offers and promotions on our site. Any purchases, subscriptions, or registrations you make on those sites may result in us receiving compensation or commission. Please review the terms on affiliated sites regarding any purchase or transaction you make.
Termination
We reserve the right to terminate your use of our site for any reason at our discretion. We are not required to provide notice before termination. Provisions that survive termination of these Terms are those relating to limitations of liability, warranties, indemnification, and others which by their nature are intended to survive termination.
Modifications
We may modify these Terms from time to time. Updated versions of the Terms will be posted on our site with an updated ???last updated??? date. You agree to be bound by the modified Terms upon posting on the site. It is your responsibility to periodically review these Terms for updates. Continued use of our site or products constitutes acceptance of an updated Terms.
Assignment
You may not assign, transfer or sublicense any of your rights or delegate any of your duties under these Terms to anyone else without our prior written consent. We may freely assign these Terms.
Dispute Resolution
These Terms will be governed by the laws of the State of [Your State]. Any disputes relating to these Terms or our site will be subject to binding arbitration within [Your State]. If any provision of these Terms is deemed unlawful, void or unenforceable, that provision will be deemed severable and will not affect the enforceability of the remaining provisions.
Entire Agreement
These Terms including our Privacy Policy, constitute the entire agreement between you and Big Horn Pizza Oven relating to use of our site and sale of our products.
Contact Us
Please contact us with any questions or concerns regarding these Terms and Conditions.
You may reach out to our Customer Support team via phone at 215-984-0517 or submit a message via our Contact Page.
We welcome your feedback and questions to help us continually improve our site and offerings.
